PRIVACY AND SECURITY POLICY

WISE AND SMILE Sağlık Hizmetleri A.Ş
PERSONAL DATA PROTECTION LAW (KVKK) CONSENT FORM

Wise and Smile Sağlık Hizmetleri A.Ş prioritizes providing a secure and confidential service environment for our patients. We guarantee compliance with applicable data protection regulations, ensuring that your personal data is handled responsibly.

1. Collection and Use of Personal Data

Your personal data will not be disclosed to any unauthorized third party and will be used only for the purposes outlined in this form. We may use your contact information to provide updates, promotions, and information about Wise and Smile Sağlık Hizmetleri A.Ş at certain times.

The personal information you provide will not be shared with any individual, company, or legal entity without your explicit consent.

Although Wise and Smile Sağlık Hizmetleri A.Ş does not store your credit card information, we will never request such information from you. Any payment information you provide will only be used to obtain payment confirmation from the relevant financial institution and will be transmitted securely.

2. Security Policy

We ensure secure communication at every stage of your interaction with our website and systems.

Website-Patient Communication Security:

Communication on our website, particularly on payment and appointment pages, is encrypted using industry-standard security protocols. You can verify this by checking for "https://" in the address bar when accessing our website.

Website-Bank Communication Security:

Credit card transactions are processed securely with encryption, and no credit card information is stored or transmitted via insecure means.

Website Data Security:

Your personal data is protected against unauthorized access. No external party, other than the authorized financial institutions, can access or retrieve your credit card details.

3. Processing and Transfer of Personal Data

Dear Patients, we attach great importance to the security of your personal data. We would like to inform you about your rights regarding the collection, processing, and transfer of your personal data in accordance with the Law No. 6698 on Protection of Personal Data (KVKK).

Under KVKK, the personal data you share with us through our website, clinic, or other channels may be collected, stored, updated, reorganized, and, when necessary, disclosed to authorized third parties in compliance with legal obligations. By accepting this form, you give explicit consent for your data to be processed and shared as outlined below.

4. Purposes and Legal Basis for Processing Your Personal Data

Your personal data may be processed for the following purposes:

● Understanding our patients’ needs and enhancing our services
● Conducting appointment scheduling and patient record management
● Managing sales, marketing, and promotional activities
● Providing personalized services and treatment plans
● Improving customer satisfaction through feedback and surveys
● Ensuring compliance with healthcare regulations and industry standards
● Conducting internal audits and quality assessments
● Communicating special offers, campaigns, and benefits related to our services
● Profiling and analysis for service improvement
● Sending electronic communications such as appointment reminders, if consent is

given

Your personal data will be processed in accordance with the KVKK law as long as the legitimate purposes mentioned above exist

5. Methods of Collecting Your Personal Data

Your personal data may be collected through the following methods:

● Online forms filled out on our website
● Social media logins used for accessing our website
● Contact forms submitted through our website or partner websites
● Cookies used to recognize and remember users on digital platforms
● Emails, phone calls, and letters sent to our clinic
● Third-party service providers who assist in patient communication and satisfaction
● Market research companies and customer experience programs
● Membership contracts, campaign applications, and promotional activities

6. Sharing and Transferring Personal Data

Your personal data may be shared with the following entities in compliance with KVKK:

● Business partners and affiliated organizations to facilitate services
● Regulatory and supervisory authorities when required by law
● Third-party companies providing IT, marketing, and customer relations support
● Service providers such as laboratories and medical institutions for diagnosis and

treatment
● Legal authorities in case of legal disputes
7. Your Rights Under KVKK
As a personal data owner, you have the right to:

● Learn whether your personal data is being processed
● Request details on how your data is processed
● Request corrections or updates to inaccurate personal data
● Request deletion or anonymization of your data when it is no longer necessary
● Object to automated processing that may affect you negatively

You may exercise these rights by contacting Wise and Smile Sağlık Hizmetleri A.Ş at [0(533) 411 94 73].

8. Declaration of Consent

I have read and understood the Personal Data Protection Law (KVKK) Consent Form. I consent to the collection, processing, and storage of my personal data as outlined above.

COMMERCIAL ELECTRONIC MESSAGE APPROVAL

Wise and Smile Sağlık Hizmetleri A.Ş seeks your consent to inform you about our special offers and campaigns via email, SMS, and other electronic communication tools.

By signing below, I consent to receive promotional messages regarding Wise and Smile Sağlık Hizmetleri A.Ş ’s services and campaigns.